We accept payment via Paypal or direct checkout at time of purchase.
Expected Delivery Times:
US & Canada- 3 to 10 days depending on the item. Check listing for specifics.
Everywhere else, country specific- approximately 2-4 weeks.
US and international shipping does not include a tracking number.
Riverside Tool & Dye is not accountable for any duty or customs charges that may occur in your packages shipment.
Riverside Tool & Dye is not responsible for lost or stolen items.
Refunds and Exchanges
All RT&D products are handmade or hand-dyed and one of a kind. Because of this we do not give refunds unless your product is damaged or defective. Please contact us as soon as possible if you are not 100% satisfied with your purchase and any reasonable request will be considered for an exchange within 10 business days.
Feel free to contact us prior to purchase with any questions.
Additional Policies and FAQs
Many of our items are available for wholesale! Please contact katie [!at] riversidetoolanddye.com with inquiries.
*******Custom and private label customers- please note that any merchandise left for over 3 months will become property of Riverside Tool & Dye. Contact us beforehand if you need to make storage arrangements. Thank you!