ALL SALES ARE FINAL SALE, unless you purchase Seel Return Assurance
All RT&D products are handmade or hand-dyed and one of a kind. Because of this we do not offer returns, unless you purchase Seel Return Assurance. Seel Return Assurance is currently only offered on orders shipping to addresses in the United States (excluding US Territories).
Please notify firstname.lastname@example.org if your product is damaged or defective.
Contact us prior to purchase with any questions.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund for eligible items. If Seel Return Assurance is not purchased for eligible items in your order, then your order is Final Sale. You can learn more about Seel Return Assurance and the Seel Return Assurance policy and return process here. You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.
We accept payment via Paypal or direct checkout at time of purchase.
Expected Delivery Times:
US & Canada- 3 to 10 days depending on the item. Check listing for specifics.
Everywhere else, country specific- approximately 2-4 weeks.
US and international shipping does not include a tracking number.
Riverside Tool & Dye is not accountable for any duty or customs charges that may occur in your packages shipment.
Riverside Tool & Dye is not responsible for lost or stolen items.
Additional Policies and FAQs
Many of our items are available for wholesale! Please contact sales [!at] riversidetoolanddye.com with inquiries.